Privacy Policy
Effective October 28, 2026
Who we are
Luxe Events provides balloon decor and party rentals in Morristown, Knoxville and East Tennessee. This policy explains what information we collect on this website and how we use it.
Information you give us
When you request a quote or send an inquiry, we collect what you enter, such as your name, phone number, email, event date, event type, location and event details.
Information collected automatically
Like most websites, we use cookies and similar technologies to collect basic information about your visit, such as your browser, device, pages viewed and how you arrived at our site.
How we use your information
- To respond to your inquiry, send quotes and book your event
- To contact you by phone, text or email about your inquiry
- To improve our website and measure how our ads perform
Cookies and the Meta Pixel
We use the Meta Pixel, a tool from Meta (Facebook and Instagram), to measure our ads and show relevant ads to people who have visited our site. Meta may use cookies to collect information about your visit under its own privacy policy.
You can manage this through your Facebook ad preferences, your browser's cookie settings, or the industry opt-out at aboutads.info.
Sharing
We do not sell your personal information. We share it only with service providers that help us run our business, such as our website host, form and spreadsheet tools, and advertising platforms.
Text messages
If you give us your phone number, we may call or text you about your inquiry. Message and data rates may apply. Reply STOP at any time to stop texts.
Keeping your information
We keep inquiry details as long as needed to serve you and run our business, and we take reasonable steps to protect them.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The effective date above shows when it last changed.
Contact us
Questions about your information? Email LuxeDecorRental@gmail.com or call or text (865) 640-2736.